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Good questions.
Clear answers.

Understand the care plans, inspection schedules, remote support and approvals before taking the next step.

FAQs

A few things
you may be wondering.

Which care plan is right for me?

Essential focuses on inspections and updates. Complete adds maintenance and tenant coordination. Bespoke is shaped around specific requirements. An assessment helps confirm the right scope.

How much does NILA property care cost?

Pricing depends on the property, location, inspection frequency and agreed support. Request an assessment for a proposal. Third-party repairs and materials are separate unless included in writing.

Can you help if I live overseas?

NRI and outstation support is part of the proposed service offering. Communication, reporting and approval arrangements are agreed during onboarding.

Will you carry out repairs without my approval?

Chargeable work should follow your agreed approval process. Any emergency authority or spending limit must be set out separately in your care agreement.

How often will my property be inspected?

The schedule is agreed for your property and plan. Tell us whether the home is occupied or vacant and any specific concerns when requesting an assessment.

Do you cover my property’s location?

Include the property location in your assessment request. Service availability and the scope of support need to be confirmed before onboarding.

Still have a question?

Tell us what you would like to know about care for your property.

Email the care team ↗